Go-live checklist — what we check in a store audit
Book a free 30-minute setup call at calendly.com/amd_teleship/30-mins-meeting and we'll run this with you, or run it yourself:
Account
- ☐ EORI validated, company number saved, dispatch address correct (it's on the customs invoice).
- ☐ Compliance statements acknowledged.
- ☐ Card validated; top-up if you'll bulk print.
- ☐ Dispatch time set (start at 1–2 days).
Products
- ☐ Every product/variant has weight > 0, country of origin, and a destination HS code for each market you sell to (US HTS10 especially).
- ☐ Descriptions say what the item is.
- ☐ No prohibited items (liquids, batteries, cosmetics, food…) in the catalogue, or those products excluded from international markets.
- ☐ A package assigned to bulky products; a realistic default package for multi-item orders.
Shopify/WooCommerce/Magento
- ☐ Shipping zones exist for every Teleship destination; Teleship rate added (Grow annual / Advanced / Plus) or flat rate set (Basic).
- ☐ Charge tax on shipping rates enabled.
- ☐ Duties collected once: either inside the Teleship rate (app default, Shopify duties off) or by Shopify (app option off, Shopify duties on).
- ☐ No handling surcharge in Shopify — configured in the app instead.
- ☐ Prices tax-inclusive? Configure it (Tax-inclusive prices and how Teleship reads them).
- ☐ Customer phone number required at checkout — carriers need it for delivery and customs.
Test
- ☐ Place a test checkout to Germany and to the US: Teleship rate appears; a duties/taxes line appears once, not twice; total matches the app's quote for the same items.
- ☐ Buy one real label, print it, check the packing slip, and verify tracking is written back to the Shopify order.
Still stuck? Contact our support team.