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    Teleship vs Royal Mail PDDP.

    Royal Mail's postal duty-paid option on its International Tracked and Standard services, to 18 destinations; everywhere else Royal Mail delivers duties unpaid.

    All comparisons

    Updated · Royal Mail PDDP prices checked 14 to 18 October 2026

    Postal duty-paid service

    Looking for a Royal Mail PDDP alternative?

    One speed, 18 duty-paid destinations, and you work out the duties yourself: the overseas authority sets the final figure, and Royal Mail invoices you weekly for the duty, the tax and a handling fee per item once parcels are delivered.

    £0
    Teleship platform fee

    No subscription, no setup fee, no percentage of your sales.

    50p–£8 per item
    Royal Mail PDDP fee

    Postage plus a handling fee per item. 50p to the US and Ireland, £1 rest of EU, £4 Switzerland, £8 Norway.

    9 of 10
    criteria where Teleship includes what Royal Mail PDDP charges for, limits or leaves to you

    Full detail in the table below.

    Side by side

    Every criterion, both answers.

    TeleshipRoyal Mail PDDP

    Landed cost management: duties and taxes shown and collected in your checkout

    YesIncluded and guaranteed. Duties and taxes per product at checkout, in the shopper's currency.
    NoYou calculate and collect the amount yourself; the overseas authority sets the final figure and Royal Mail invoices you the actual duty and tax after delivery.

    Nothing to pay at the door

    YesYes. What your customer paid at checkout is what Teleship pays at import; nothing is charged at delivery.
    PartlyOnly on the 18 PDDP destinations. Everywhere else Royal Mail delivers duties unpaid and your customer pays at the door.

    EU IOSS and VAT: registration, filing, representation

    YesEvery EU parcel is cleared under IOSS (orders up to €150) or under Teleship's VAT registration (above €150). No overseas VAT registration, no VAT returns or filings abroad.
    NoNo IOSS or VAT service: Royal Mail pays the import VAT and duty to the overseas authority, then invoices you the actual amounts weekly, after delivery.

    Duty, VAT and customs charges: transparent, no reconciliation

    YesEvery label shows the duty, the VAT and the customs charges separately. Teleship covers any discrepancy with the customs bill; nothing comes back to you.
    NoActual duty and tax invoiced weekly after delivery, plus a handling fee per item, payable in 7 days. Needs e-invoicing to see the breakdown.

    Shipping labels included

    YesIncluded: Teleship Standard DDP (Royal Mail pickup or Post Office drop-off), DHL Express and DHL Economy Select.
    YesRoyal Mail International Tracked and Standard services only.

    Carrier choice: economy and express, duty-paid

    YesEconomy and express on one account: Teleship Standard DDP (tracked, 3-8 business days, depending on the country), DHL Economy Select in Europe (2-5 business days) and DHL Express worldwide (1-4 business days).
    NoRoyal Mail International Tracked and Standard only: postal, no express option.

    Global duty-paid coverage

    Yes39 markets with Teleship Standard DDP; 224 destinations with DHL Express, all duty-paid on one account.
    Partly18 destinations: part of the EU, Switzerland, Norway and the USA, with value caps (e.g. $2,500 US, €150 Spain). Everywhere else is duties unpaid.

    HS codes and import-document checks

    YesAI-assisted 10-digit HS codes for your catalogue, reviewed by you; FDA, CPSC and other document needs flagged before you ship.
    NoYou supply full electronic customs data; without it items go DDU or are returned.

    Pricing

    YesFree to install, no monthly fee, no fee per parcel (only shipping costs), no percentage of your sales. Duty calculation included. Billed in GBP.
    PartlyRoyal Mail postage plus a per-item handling fee: 50p to the US and Ireland, £1 rest of EU, £4 Switzerland, £8 Norway.

    Shopify App Store rating

    Yes4.9
    No1.6 for Royal Mail's own Click & Drop app; PDDP itself is used through an approved shipping solution.

    Royal Mail PDDP details from its public pricing page, documentation and Shopify App Store listing, 14 to 18 October 2026; check them before deciding. Teleship rating is live from the Shopify App Store. Duties at checkout with Teleship need Shopify's carrier-calculated shipping rates (Shopify Grow or above).

    Switching

    What changes when you move from Royal Mail PDDP.

    Do I keep using Royal Mail?

    Yes, for the first mile, included in the Teleship rates already. Teleship Standard DDP labels are Royal Mail labels to our hub: add them to your collection, schedule a pick-up for free, or drop them at a Post Office. From the hub, Teleship carries the parcel duty-paid to the door.

    Can I offer more than one speed?

    Yes. PDDP is one postal speed. With Teleship your customer picks at checkout between Teleship Standard DDP (3-8 business days, depending on the country) and DHL Express (1-4 business days), both duty-paid on the same account.

    What about the 18-destination limit and the value caps?

    Teleship Standard DDP covers 39 markets (the EU, US, Canada, Australia, New Zealand, Singapore, Hong Kong, Japan, Malaysia, Switzerland, Israel, Saudi Arabia and the UAE) up to $800 to the US and €1,000 to the EU per shipment; DHL Express covers 224 destinations and higher values on the same duty-paid label. Nothing ships duties unpaid by default.

    Who works out the duties?

    Teleship does, per product, from its HS code and origin, and shows them at checkout. What your customer pays is what Teleship pays at import; there is no duty bill to reconcile afterwards.

    The Teleship guarantee

    Whatever we quote your customer at checkout is what you pay.

    If customs charges more than we quoted, Teleship absorbs the difference. Your customer never gets a bill, and neither do you.

    Quoted at the point of sale

    Duty, VAT and the EU €2 fee are worked out per product, from its HS code and origin, before your customer pays.

    Billed exactly that

    The duties and taxes on your label are the duties and taxes on your statement. No customs surcharge after delivery.

    Line by line

    Base rate, duty, VAT and customs on every shipment in your Teleship account, ready for your accountant.

    See it on your own store.

    Thirty minutes with your products and your destinations: live rates, duties at checkout and a label from your admin.

    See rates