Do I need an EU VAT registration?

No. Orders up to €150 go through IOSS, filed every month. Above €150 Teleship is the importer of record, so there is no VAT registration in the destination country either. You only need your UK EORI number.

Can I keep my own IOSS number?

Yes. Add it once in settings and it goes on every EU label and declaration. You carry on filing your own returns; everything else works the same.

What about the United States?

Teleship clears every parcel and pays the duty with the label. Each product needs a 10-digit HTS code and a country of origin; the app sets them in bulk. Products that need a CPSC certificate or FDA details ship too: collected once, declared on every parcel.

What are EU product identifiers?

A reference for each product on the EU customs declaration, required from 1 November 2026. Teleship picks them from your product data or generates them for you; all it needs is an SKU.

Customs & compliance

The customs paperwork, filed before the parcel leaves.

IOSS returns, EU VAT, US clearance, HS codes and product identifiers are handled for every parcel when you buy the label. You keep selling; the filing is done.

See live rates

Teleship/ Shipping settings

Every parcel ships DDP

Duty and tax paid before it travels

Always on

A parcel that doesn't move is chased

Teleship contacts the carrier · your customer kept informed

Our shipping team on hand

Any parcel, customs or duty question, answered for you

IOSS filing done for you

EU orders up to €150, declared monthly for you

EU VAT collected at checkout

Included in the price your customer pays

EU product IDs and US CPSC data

M-PID · NS-PID · S-PID and CPSC, from your catalogue

HS codes assigned with AI

Country of origin set in bulk

Up to €150
cleared under IOSS: Over €150
covered too: AI
HS codes: 0%
of your sales

Tax representation

IOSS and EU VAT, filed for you. Any order value.

Teleship is the merchant of record for the duties and taxes on every parcel. What your customer paid at checkout is what is settled at import.

The default. Teleship files the IOSS returns every month.

EU orders up to €150
Cleared under IOSS, with the EU VAT collected at checkout. Teleship files the return every month, or add your own IOSS number and keep your returns.
EU orders over €150
Covered too. Teleship is the importer of record and settles the VAT and duty, so there is no order limit.
US, Australia and 220+ more markets
Duties and taxes are settled with the label.
No returns to file abroad
Teleship files the IOSS returns and settles the import VAT. You see one line per label on your statement.

Customs sorted before you ship

Know up front which products risk a hold.

AI assigns the HS codes for origin and destination. You set country of origin in bulk, and EU product identifiers (required from 1 November 2026) are picked from your data or generated for you. Products that need a CPSC certificate or FDA details ship too: collected once, declared on every parcel.

Origin + destination HS codesCountry of origin in bulkEU PIDsCPSC and FDA shipments

AI classificationClassifying…

ProductOriginHS code · USStatus

Sterling silver ringGB7113.11.5000US readyClear to ship

Kids' cotton hoodiePT6110.20.2079US readyCPSC certificate on file

Ceramic mugGB6912.00.4810US readyFDA details declared

Leather card holderIT4202.32.2000US readyClear to ship

One platform, from your checkout to their door.

Customs & compliance is part of the Teleship platform. Everything below is included: one app, one account, one statement.

At checkout
Your customer pays duty and tax once.
Duties & taxes at checkout
In your store admin
You buy the label from your order list.
Integrations
At the border
The customs paperwork is already filed.
Customs & compliance
To the door
The parcel arrives duty-paid, tracked all the way.
Shipping services

Questions merchants ask about customs & compliance.

Do I need an EU VAT registration?: No. Orders up to €150 go through IOSS, filed every month. Above €150 Teleship is the importer of record, so there is no VAT registration in the destination country either. You only need your UK EORI number.
Can I keep my own IOSS number?: Yes. Add it once in settings and it goes on every EU label and declaration. You carry on filing your own returns; everything else works the same.
What about the United States?: Teleship clears every parcel and pays the duty with the label. Each product needs a 10-digit HTS code and a country of origin; the app sets them in bulk. Products that need a CPSC certificate or FDA details ship too: collected once, declared on every parcel.
What are EU product identifiers?: A reference for each product on the EU customs declaration, required from 1 November 2026. Teleship picks them from your product data or generates them for you; all it needs is an SKU.

Book your free Duty & Shipping Audit.

Free, 30 minutes with the founder. Bring your last carrier invoice; we price the same orders with Teleship and tell you honestly whether to switch.

Book by Friday 14 November and you ship duty-paid before Black Friday.

Black Friday is 27 November. A switch takes about a week to run side by side with your current provider, so 14 November is the last booking that lands before peak.

Or connect your store

Calendar · 30 minutes

Duty & Shipping Audit with Antoine, founder

Video call · pick a slot this week

Bring your last carrier invoice
Your orders priced duty-paid, line by line
A switch plan, or a reason to stay