Which service should I use?

Teleship Standard DDP is the lowest cost to its 39 markets. DHL Economy Select is road express across Europe. DHL Express Worldwide is the fastest and reaches all 224 markets. You can offer all three and let your customer choose at checkout.

To 224 markets, every one duty-paid. Teleship Standard DDP covers 39 of them, including the EU27, the US, Canada, Australia and New Zealand; DHL Express Worldwide reaches the rest. The Shipping Prices page lists every market and its services.

How do parcels get collected?

On Teleship Standard DDP, Royal Mail collects from you or you drop off at a Post Office, and that first leg is included in the price. On the DHL services, a DHL courier collects.

How is a parcel tracked?

One tracking link follows the parcel from its first scan to delivery, and the number is added to the order in your store. If a parcel stops moving, we raise it with the carrier and keep your customer posted.

There is no subscription and no transaction fee: you pay per label, with duties and taxes shown as their own lines. Live rates for any parcel are on the Shipping Prices page.

Shipping services

Three ways to ship. Every parcel duty-paid.

Teleship Standard DDP for value, DHL Economy Select by road across Europe and DHL Express Worldwide when speed matters. One account, one tracking link to the door, and if a parcel stops moving we chase it for you.

See live rates

Duty-paid delivery · 224 destinations

Switch a country on

GermanyFranceNetherlandsItalySpainBelgiumIrelandAustriaSwedenPolandUnited StatesCanadaAustraliaNew ZealandJapanSingaporeHong KongMalaysiaUAESaudi ArabiaSwitzerlandNorwaySouth KoreaMexico

224 marketsDuties paid

224
markets, duty-paid: 39
markets on Teleship Standard DDP: 3
services, one account: £0
platform fee

DDP shipping

Pick the speed. Duties already paid.

Whichever service your customer picks at checkout, the duties and taxes are paid and the parcel is tracked to the door.

Lowest costFastest

Teleship Standard DDPLowest costRecommended
Royal Mail pickup or Post Office, first mile included. Tracked, duty-paid.
£9.301 kg · Royal Mail pickup or Post Office
Median transit
4.5 business days
Duties and taxes
Paid with the label
DHL Economy SelectBalanced
Road express across Europe on the same duty-paid label.
£13.081 kg · DHL pickup
Transit
2–3 business days
Duties and taxes
Paid with the label
DHL ExpressFastest
Courier pickup, delivered in days worldwide.
£20.311 kg · DHL pickup
Transit
1–2 business days
Duties and taxes
Paid with the label

Rates for a 1 kg parcel from the current rate card, October 2026; Teleship rates change about monthly, DHL rates weekly. Median transit is business days from first carrier scan to delivery on Teleship Standard DDP over the last 90 days; DHL transit as quoted at checkout. 3PL prices are for parcels delivered to our Heathrow hub, without the Royal Mail first mile. Get live rates.

Tracking and support

Tracked to the door, chased for you.

Every parcel is tracked from your drop-off to the customer's doorstep on one link. If one stops moving, our team raises it with the carrier and keeps your customer posted, so neither of you has to chase.

1
tracking link, from your drop-off to your customer's door.: 224
markets, every parcel duty-paid.: 0
bills after delivery. Duties and taxes are paid with the label.

TSGBUSSAMPLE000000001In transit

Dropped at Post Office · London SW1Wed 16:10
Export clearance completeThu 09:31
Departed London HeathrowThu 18:35
US customs cleared · duties paidFri 10:39
Out for deliveryMon 09:24
Delivered · Boston, MAMon 15:09

Track a parcel

One platform, from your checkout to their door.

Shipping services is part of the Teleship platform. Everything below is included: one app, one account, one statement.

At checkout
Your customer pays duty and tax once.
Duties & taxes at checkout
In your store admin
You buy the label from your order list.
Integrations
At the border
The customs paperwork is already filed.
Customs & compliance
To the door
The parcel arrives duty-paid, tracked all the way.
Shipping services

Questions merchants ask about shipping services.

Which service should I use?: Teleship Standard DDP is the lowest cost to its 39 markets. DHL Economy Select is road express across Europe. DHL Express Worldwide is the fastest and reaches all 224 markets. You can offer all three and let your customer choose at checkout.
Where can I ship?: To 224 markets, every one duty-paid. Teleship Standard DDP covers 39 of them, including the EU27, the US, Canada, Australia and New Zealand; DHL Express Worldwide reaches the rest. The Shipping Prices page lists every market and its services.
How do parcels get collected?: On Teleship Standard DDP, Royal Mail collects from you or you drop off at a Post Office, and that first leg is included in the price. On the DHL services, a DHL courier collects.
How is a parcel tracked?: One tracking link follows the parcel from its first scan to delivery, and the number is added to the order in your store. If a parcel stops moving, we raise it with the carrier and keep your customer posted.
What does it cost?: There is no subscription and no transaction fee: you pay per label, with duties and taxes shown as their own lines. Live rates for any parcel are on the Shipping Prices page.

Book your free Duty & Shipping Audit.

Free, 30 minutes with the founder. Bring your last carrier invoice; we price the same orders with Teleship and tell you honestly whether to switch.

Book by Friday 14 November and you ship duty-paid before Black Friday.

Black Friday is 27 November. A switch takes about a week to run side by side with your current provider, so 14 November is the last booking that lands before peak.

Or connect your store

Calendar · 30 minutes

Duty & Shipping Audit with Antoine, founder

Video call · pick a slot this week

Bring your last carrier invoice
Your orders priced duty-paid, line by line
A switch plan, or a reason to stay