Dispatch options: Post Office, Royal Mail collection, DHL pickup, hub injection
Teleship services: drop at any Post Office or add to your Royal Mail collection — the Royal Mail first-mile label is included. DHL services: DHL collects from your address. High-volume shippers can deliver straight to the Heathrow/Feltham hub.
| Option | For | How | Cost |
|---|---|---|---|
| Post Office drop-off | Teleship DDP Tracked, USPS Postal DDP | Hand over at the counter, keep the receipt | Included |
| Existing Royal Mail scheduled collection | Same | Add the parcels to your usual collection; no separate manifest needed | Included |
| Book a Royal Mail collection for these parcels | Same | Link in the dispatch instructions on the label page | Free |
| DHL pickup | DHL Express Worldwide / Economy Select | Booked automatically at label purchase; change the slot from the shipment page | Included |
| Hub injection | Enterprise/3PL, >100 parcels/day | Deliver pre-labelled parcels or pallets to the Teleship hub near Heathrow | Contract; lower rates (excludes first mile) |
Timing: Royal Mail delivers to the hub overnight; parcels handed over before noon are normally at the hub next morning and depart the same day. Nothing moves on weekends at the hub.
Still stuck? Contact our support team.