Will I pay duties or taxes at the door?
No. Stores using Teleship ship Delivered Duty Paid: import duties and taxes were included in your checkout total and are paid before delivery. If a carrier or a website asks you to pay import charges for a Teleship parcel, do not pay — forward the request to cs@teleship.com and we'll sort it out. (If your parcel was sent by a different carrier and you received a payment request from duties-taxes.com, that is a separate service — contact cs@duties-taxes.com.)
Still stuck? Contact our support team.
