I entered the wrong address

Contact the store first if the parcel hasn't shipped — they can fix the order. If it has shipped, email cs@teleship.com with the TS number and the correction. Before the parcel leaves the UK we can sometimes update it (not always!); afterwards it depends on the local carrier and they may need to hear from you directly; a fee can apply. The country of delivery cannot be changed after purchase — customs paperwork is tied to it.